> For the complete documentation index, see [llms.txt](https://cartoonmango-1.gitbook.io/vida-ekyc-integration/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cartoonmango-1.gitbook.io/vida-ekyc-integration/integration-methods/api/identity-verification/troubleshooting.md).

# Troubleshooting